Skip to content
Free Shipping Available Worldwide!
Free Shipping Available Worldwide!

Refund Policy

Not happy with your purchase? Please contact thehomenhome@gmail.com. We are more than happy to fix any issues you may have.

Order Modifications or Cancellation

After your order has been placed, you have 48 hours to contact thehomenhome@gmail.com and request order modifications, change of address, or a cancellation. After 48 hours, your order has already been placed in production and can no longer be modified.

Damaged/ Incorrect Order

We try our best to ensure product quality and accuracy, but sometimes mistakes happen and we sincerely apologize in advance if/ when it happens. If either of these rare occurrences happens to you, please take a clear photo of the item(s) and email it to us, along with your order number to STORE EMAIL ADDRESS. Once we receive your email and verify the issue, we will get a replacement sent to you right away.

Order Not Received

If your item has not arrived within 30 days (45 days for international) after you placed your order, please contact thehomenhome@gmail.com and we will promptly take care of you.

Shipping times can be longer for remote region. We are currently working on providing quicker shipping times for all of our customers, worldwide, but we do not have an estimated date for when that will be active.

Refunds/Cancellations

Please note, there are no refunds or cancellations 48 hours after your order was placed.
If your order with us doesn’t arrive at the correct shipping address provided to us and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid, including shipping costs or we will gladly replace the item for you.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.